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Customer Success Platform

Create Customer Experiences Worth Talking About

Give your customers an easy way to share their experience, then turn those stories into authentic proof that helps future prospects feel confident choosing you.

4.9/5 CSAT Score
No App Download Required
Setup Under 3 Minutes
app.storyproof.io/customer-success
Customer Experience HubUpdated 2m ago

Active Feedback & Customer Story Engine

Melissa Hart
Melissa Hart
Coach @ Hart Coaching
5.0

"Collecting customer stories used to take weeks. StoryProof automated our entire customer feedback loop."

Video VerifiedPublish to Wall →
Kylie Sanders
Kylie Sanders
Founder @ Wildstem Botanicals
5.0

"Our prospects love seeing real user videos on our pricing page. It shortened our sales cycle tremendously."

Text & QuotePublish to Wall →
Ron Delgado
Ron Delgado
Indie Developer @ Ron Ships It
5.0

"The branded collector link feels 100% native to our platform. We received 40+ videos in 14 days!"

AI Subtitles ReadyPublish to Wall →
Built Around Your Customers

Turn Happy Customers Into Your Strongest Proof

Great customer experiences should not disappear after the sale. Capture the moments that matter, organize them into useful stories, and bring authentic customer voices into the places where prospects make decisions.

Capture Key Moments

Collect authentic video and text feedback right after milestones, renewals, or feature releases when customer enthusiasm is highest.

Centralize Every Story

Keep customer feedback, video clips, and ratings organized in one central hub so your marketing and sales teams can find the right story instantly.

Amplify Buyer Trust

Display verified customer experiences directly on landing pages, pricing grids, and sales proposals to eliminate hesitation and boost conversions.

01. Capture Stories

Make Sharing Feedback Effortless

Give your customers a frictionless link to share their experience. They can record HD video testimonials or write text reviews straight from their mobile browser, with no app downloads, passwords, or complex forms required.

  • Frictionless 1-click browser video collection
  • Multiple response formats: video, text, & star ratings
  • Mobile-first responsive interaction for high completion
  • Custom prompts to guide authentic responses
  • Faster feedback turnaround times
collector.storyproof.io/brand
Katelyn Ruiz
Share Your Story with Us
Takes under 2 minutes • Browser Recording
"How has our product helped your team achieve its goals?"
Search testimonials by keyword or tag...
128 Stories Found
Enterprise ROI Story
Tagged: #B2B #SaaS #Video
Approved
Productivity Benchmark Quote
Tagged: #CaseStudy #Text
Curated
02. Centralize Stories

Keep Every Customer Story Within Reach

Never lose a valuable customer quote again. Centralize all customer responses, categorize them by industry or product feature, and surface the right social proof the moment your sales or marketing team needs it.

  • Centralized customer feedback inbox
  • Instant keyword search and smart tagging
  • Custom categories by industry or plan tier
  • Detailed customer profile & metadata tracking
  • One-click approval and moderation workflow
03. Brand Match

Make Every Interaction Feel Like Your Brand

Maintain full visual harmony across your customer journey. Customize collection forms and review presentation widgets with your exact brand colors, custom typography, logo, and light or dark mode themes.

  • Full custom brand color and accent matching
  • Personalized collection links with custom domain support
  • Flexible widget themes (Masonry, Carousel, Toast, Grid)
  • Pixel-perfect responsive design across desktop and mobile
  • Consistent brand visual identity throughout
Theme & Brand CustomizerLive Preview
Primary Accent Color
#7308FA
Layout StyleMasonry Wall of Love
Published Social Proof Assets 4.9/5 Rating
"StoryProof widgets on our pricing section boosted checkout conversions by +28%."
Embedded on 5 Landing PagesActive Widget
04. Amplify Growth

Put Customer Proof Where It Matters

Transform approved customer stories into high-performing marketing assets. Embed responsive Wall of Love grids on key landing pages, display floating purchase toasts on checkout steps, or export subtitled video clips for social media.

  • 1-line HTML embeds for Framer, Webflow, Shopify & WordPress
  • High-converting landing page & pricing table widgets
  • Floating popup toasts for high-intent checkout steps
  • Subtitled video exports for LinkedIn, X & Instagram
  • Sales deck & proposal social proof assets
Platform Capabilities

Everything You Need to Turn Customer Feedback Into Momentum

Build lasting customer confidence with an end-to-end workflow designed for modern digital teams.

Capture Better Feedback

Make it effortless for customers to share genuine experiences with guided prompts and 1-click video recording.

Build Trust Faster

Show prospects unedited, verified video testimonials to eliminate buyer hesitation and accelerate deal velocity.

Find the Right Story

Organize customer feedback into searchable tags and categories so the best proof is always discoverable.

Strengthen Your Brand

Present customer stories in custom-branded widgets that seamlessly match your site aesthetic and typography.

Reuse Your Best Content

Turn a single video testimonial into subtitled clips, landing page cards, and social media graphics in seconds.

Support Better Decisions

Give high-intent buyers relevant social proof right when they are comparing plans or evaluating checkout steps.

End-to-End Workflow

From Customer Experience to Customer Proof

A simple process that transforms everyday customer satisfaction into high-converting social proof.

STEP 01

Collect Feedback

Send branded, frictionless browser collection links after checkout, onboarding milestones, or support resolutions with zero app downloads.

Phase 01 of 06 Ready
STEP 02

Organize & Moderate

Filter video, audio, and text responses in a centralized moderation inbox with automated real-time AI sentiment analysis.

Phase 02 of 06 Ready
STEP 03

Curate & Auto-Caption

Extract high-impact quote snippets and auto-generate clean multi-language subtitles for maximum buyer engagement.

Phase 03 of 06 Ready
STEP 04

Publish Everywhere

Deploy masonry walls, toast popups, and review carousels onto landing pages, pricing grids, and checkout flows in one click.

Phase 04 of 06 Ready
STEP 05

Accelerate Conversions

Use verified customer proof to overcome sales objections, build buyer confidence, and boost checkout completion rates.

Phase 05 of 06 Ready
STEP 06

Scale Brand Advocacy

Turn your best power users into long-term brand advocates with automated reward loops and continuous review syndication.

Phase 06 of 06 Ready
Universal Ecosystem

StoryProof works with the tools you already use.

Add authentic customer reviews to your website with a simple embed. No complicated setup, no technical expertise required.

StoryProof CoreStoryProof
Universal 1-Click Auto-Sync
WordPress: 1-Click Embed Supported!
Verified Text Reviews

Loved by 10,000+ Businesses Worldwide

Read real, unedited text reviews captured automatically across Google, Trustpilot, G2, and Product Hunt.

Google Review

I'd been chasing couples for reviews over email for years. Now I text them the StoryProof link the week after I deliver the gallery and roughly half of them record something. 23 videos on my site so far.

Jay Brennan

Jay Brennan

Photographer & YouTuber Brennan Visuals

Trustpilot

We ask for testimonials at the end of every Ops Academy cohort. The spin-the-wheel incentive felt gimmicky to me at first, but our reply rate went from about 12% to 31% the first time we tried it.

Sandy Okoro

Sandy Okoro

Course Creator & Founder Ops Academy

G2 Crowd

Pros: the G2 and Google import meant we didn't start from zero, and the moderation inbox is quick. Cons: I'd like more control over widget fonts. It still replaced a Notion doc and a designer's afternoon every month.

Kieran Walsh

Kieran Walsh

Co-founder & CEO Relay HQ

ProductHunt

Used the quote-card export for my launch thread instead of screenshots of DMs. Looked far more legit, and it's fast enough that I made six of them while the launch was still live.

Ron Delgado

Ron Delgado

Indie Developer & YouTuber Ron Ships It

Google Review

Nine agents on my team and every one of them has the link on their phone. Buyers record right at the closing table, and the captions save me any editing. Four stars only because it took me an evening to get the widget colors matching our brand.

Virgil Marchetti

Virgil Marchetti

Broker & Team Lead Marchetti Realty Group

G2 Review

Set it up for one client as a test and now every retainer includes it. The thank-you video that plays after someone submits is the bit clients mention. Two of them said customers wrote back to it.

Jamie Whitfield

Jamie Whitfield

Founder & CEO Northbeam Studio

Rated 4.9/5 across 1,200+ unedited customer reviews

Long-Term Impact

Customer Success Should Create Momentum Beyond the First Interaction

Discover how turning customer feedback into social proof transforms your entire marketing, sales, and retention flywheel.

More Trust

Build Instant Confidence

Help prospects understand what existing customers value most by showing real, unscripted video feedback during evaluations.

More Useful Feedback

Extract Actionable Insights

Capture specific feature feedback and ROI metrics instead of generic, plain-text ratings that fail to convince buyers.

More Reusable Content

Scale Marketing Assets

Turn one customer video into subtitled social posts, website widgets, email campaign snippets, and sales deck slides.

Stronger Relationships

Foster Customer Loyalty

Create an ongoing feedback loop that makes your power users feel valued, heard, and deeply connected to your product roadmap.

SIMPLE 4-STEP WORKFLOW

How to Build & Embed Your Review Widget

Follow this 4-stage guided workflow to collect authentic customer proof, select your top reviews, and go live on any website.

StoryProof Logo
STEP 1 OF 4Start Free Trial
STEP 1 OF 4

Collect Your Reviews

Connect your review sources like Google, G2, Trustpilot, Capterra, or direct video forms to automatically import authentic customer feedback into StoryProof.

Connect review platforms in one click (Google, G2, Trustpilot & more)
Import existing text, video, and audio testimonials automatically
Continuous real-time background review synchronization
Centralized management of all customer feedback sources
StoryProof Studio
Step 1: Connected Sources & Review Sync
Connected Review Sources (4 Active)Auto-Sync ON
Google Profile142 Reviews

Synced 2 mins ago • 4.9 ★ avg

G2 Crowd89 Reviews

Synced 5 mins ago • 4.7 ★ avg

Trustpilot56 Reviews

Synced 10 mins ago • 4.8 ★ avg

Direct Video FormLive Form

29 Video submissions

Import Progress316 Total Reviews Connected
Got Questions?

Customer Success, Explained

Everything you need to know about collecting, organizing, and showcasing authentic customer proof.

Ready to Turn Customer Praise Into Your Highest-Converting Sales Rep?

Join 5,000+ SaaS founders boosting conversions with StoryProof. Start your 7-day free trial today.

Instant setup • 7 days free • No credit card required