Privacy Policy
We respect your privacy and are committed to protecting your personal data and the customer testimonials collected through our platform.
Table of Contents
1Information We Collect
When you interact with StoryProof (whether visiting our site, subscribing to our services, or submitting customer testimonials through our interactive collectors), we collect personal data necessary to provide and improve our services.
Account & Billing Data
Name, email address, company name, billing location, and payment token credentials processed securely via PCI-compliant partners.
Testimonial Submissions
Video recordings, audio transcripts, submitted text, reviewer name, avatar images, social handles, and rating metrics.
2How We Use Your Information
We process data solely for authorized business purposes including:
- Generating high-performance social proof widgets and customizable collectors.
- Automating AI transcription, captions, and highlights for video testimonials.
- Enabling review gating and routing workflows requested by account owners.
- Maintaining system performance, security diagnostics, and preventing fraud.
3Testimonial & Media Processing
When customers record or submit video testimonials via a StoryProof link, explicit consent is gathered at the point of submission. Account creators retain rights to moderate, approve, or remove published testimonials at any time.
4Data Sharing & Security
We never sell your personal data or testimonial media to third-party ad networks. We share information only with trusted cloud subprocessors necessary for service infrastructure (such as secure storage, video encoding, and AI transcription).
6. Your Rights & Choices
Under GDPR and CCPA, you have the right to request access to, correction of, or complete deletion of your personal data or video media stored on our platform.
7. Contact Legal Team
If you have any questions regarding this Privacy Policy or wish to submit a data subject access request, please contact our privacy compliance officer:
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