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Engineering Support

Report a Bug or a Broken Embed

Hit a bug, a broken widget embed, or an integration issue? Tell us what happened, attach a screenshot, and our engineers will take it from there.

Engineering Support

File a Technical Ticket

For bugs, broken embeds and integration issues, this form goes straight to an engineer, not the general inbox. Attach a screenshot or screen recording so we can see exactly what you see.

Share attachments

Up to 5 files, 10 MB each: PNG, JPG, WEBP, GIF or PDF.

Response time

On average 1 hour to hear back from an engineer.

General question instead?

Go to Contact Support

What helps us fix it faster

  • The URL of the page where the widget or form misbehaves.
  • The browser and device you saw it on, and whether it happens in a private window too.
  • For an embed problem, the website builder you use and where on the page you pasted the code.
  • What you expected to happen, what happened instead, and when it started.
  • A screenshot or a short screen recording.
Technical Support

Describe the Issue

The more detail you give us, the faster we can reproduce and fix it.

Up to 5 files. PNG, JPG, WEBP, GIF or PDF, 10 MB each.

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