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Personalized Customer Delight at Scale

Say Thank You With a Personal Video

Send high-converting, 30-second personalized thank-you videos, gifts, and rewards to every customer who purchases or leaves a review. Build unforgettable human connection without burnout.

Record Your First Thank-You FreeSee How It Works
Auto-Syncs with Stripe & ShopifyZero App Required for Customers+34% Higher Repeat Purchase Rate
Live Event Stream

Live Customer Triggers

Click a customer to record a 1:1 video

3 Pending
Synced with Stripe & Shopify100% Automated
Recording 1:1 Note for David Anderson
$50 Cloud Credit Attached
HD REC0:42
$50 Cloud Credit Attached
AI Teleprompter Cue

“Hey David! Huge congratulations on scaling CloudFlow to Enterprise. Here is your VIP direct Slack channel link and dedicated support code!”

Delivery Channels:Email + SMS Direct
Branded Landing Page:Auto-Generated
StoryProof Automated Trigger Engine
Real-Time Webhooks
Trigger: Customer Checkout ($100+)
Synced from Stripe, Shopify, or WooCommerce
Instant
Smart Match: Generate 1:1 Video Cue
Auto-attaches customer name, purchased items & $20 coupon
AI Enriched
Outcome: Delivered via SMS & Email
88.4% Watch Rate • 34% Re-purchase Lift
✓ Done
Automated Gratitude Triggers

Never Miss a Customer Who Deserves a Personal Thank You

When customers upgrade, leave glowing reviews, or place high-value orders, StoryProof instantly queues them for a personalized video note. No spreadsheets, no forgotten DMs.

Shopify / Stripe Order Completed

Auto-Trigger

Instantly surfaces customer details, purchase value, and items ordered into your daily thank-you queue.

5-Star Review Left on Google / Trustpilot

High Impact

Reward advocates immediately with a warm personalized video note and invite them to your VIP affiliate circle.

Annual Plan Upgrade / High LTV Milestone

Retention

Celebrate big milestones with executive founder video notes and exclusive physical or digital gifts.

Set Up Gratitude Triggers
StoryProof
1:1 Video Note
Personal Note

David sent you a thank you video!

Recorded for Ron Delgado

David Anderson video
0:35
$25 VIP Credit Unlocked!
Reply back with 1-click video or text
Flawless Mobile Experience

Deliver Irresistible Delight on Every Device

Customers don't need to log in or download any app. They open a beautiful, distraction-free mobile link with in-place video playback, one-tap gift vouchers, and an easy response button.

One-tap gift cards, discounts & coupon codes
Custom domain & 100% brand styling matching your site
Two-way feedback loop for instant customer replies
Start Free Trial
Team Gratitude & Retention Analytics

Make Delight a Habit That Scales Your Bottom Line

Track video watch rates, re-purchase conversions, and coupon redemptions in real time. Rally your team with Slack bots, gratitude streaks, and internal leaderboards.

Daily Slack recaps and team streak alerts
Track exact revenue generated from thank-you rewards
Gamified gratitude badges and leaderboards
Track Your Gratitude ROI
Videos Sent
482
+18% this wk
Watch Rate
88.4%
Avg 0:42m
Repeat Lift
+32.8%
124 Buybacks
Team Gratitude Leaderboard
🔥 12-Day Streak
#1Sandy Okoro
Sandy Okoro
Customer Success Lead
142 Sent🏆 #1 Leader
#2Kieran Walsh
Kieran Walsh
Co-founder & CEO
98 Sent🔥 Century Club
#3Jamie Whitfield
Jamie Whitfield
Head of Growth
76 Sent⭐ Top Rated
#customer-delight in Slack

“🎉 Kieran just sent a 1:1 video note to Melissa Hart ($20 gift attached)!”

Frequently Asked Questions

Everything You Need to Know About Thank You Videos

Learn how personalized video gratitude accelerates customer retention and drives repeat sales.

How long does it take to record and send a thank you video?

Less than 45 seconds! When a customer purchases or leaves a review, StoryProof automatically prepares their name, purchased items, and an optional gift code. You click Record from your desktop webcam or mobile browser, speak for 20–30 seconds, and hit Send.

Ready to Turn Customer Praise Into Your Highest-Converting Sales Rep?

Join 5,000+ SaaS founders boosting conversions with StoryProof. Start your 7-day free trial today.

Instant setup • 7 days free • No credit card required