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Testimonial Rewards

Thank Every Customer Who Shares a Testimonial With a Reward

Add a discount or gift code to your collection form’s thank-you screen. Every customer who submits a testimonial sees it, with a one-click copy button and a note on how to use it.

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Thank you so much!

Your testimonial has been received. We read every one before it goes live.

Your thank-you gift

THANKYOUCopy

Use this code at checkout.

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Sample thank-you screen · placeholder text

How testimonial rewards work

  1. Step 1

    Turn on the reward

    Open your collection form, go to the thank-you step and switch on the reward. It is available on Pro and above.

  2. Step 2

    Add your code and a note

    Write a heading, paste the code, and add one line on how to use it, such as where it applies or when it expires. If the code field is empty nothing is shown, so nobody sees an empty promise.

  3. Step 3

    Customers see it as they finish

    After a customer submits a video or text testimonial, the thank-you screen shows the code with a copy button. Customers who asked to keep their feedback private are not shown it.

What to offer

The best reward is one your customer would have wanted anyway. A few that work well:

  • A discount on the next order

    For a store, a percentage or fixed amount off the next purchase is simple to set up in your checkout and easy to understand.

  • Account credit or a free month

    For a subscription or SaaS product, a credit or an extra month rewards the customer with more of what they already value.

  • Early access or a bonus

    A code that unlocks a template, a bonus lesson or early access to a feature costs you little and feels generous.

Keep rewards fair

  • Reward the time a customer gave you, not the opinion they shared. Offer the same code to everyone who completes the form.
  • Keep rewards to testimonials collected through your own form. Google and most review sites do not allow incentives for reviews posted on their platforms.
  • Where your local rules expect it, for example FTC guidance in the US, say on your site that customers were thanked with a reward.
  • Set a sensible limit on the code in your store or billing system, such as one use per customer, since the form shows one code to everyone.

Testimonial reward questions

Which plans include testimonial rewards?
The reward code is included on Pro, Agency and Enterprise. On the other plans the thank-you screen still shows your own title, message and button.
Does StoryProof send gift cards or ship gifts?
No. You create the code in your own store or billing system and StoryProof shows it on the thank-you screen. There is no gift catalogue, gift card purchasing or shipping.
Can each customer get a unique code?
Not today. A form shows the one code you set, so every customer on that form sees the same code. If you need to control how often it is used, limit the code in your store or billing system.
Can I offer different rewards to different customers?
Yes, by form. Each collection form has its own thank-you screen, so a form for one product or customer group can carry a different code from another.

Let your customers make the case for you

Put your customers’ own words on the pages that sell. Start your 7-day free trial today.

Nothing to install • 7 days free • No credit card required