Durable AI website builder
Durable Website Testimonials and Code Limits
Durable builds a whole site from a few answers, and its Quote/Testimonial section arrives filled with example testimonials it wrote for you. Those are not your customers. Replace them, either by typing approved quotes into that section or by embedding a StoryProof widget through Durable’s Embed section. Embeds only show in preview or on the live site, and Durable’s help ties its site wide custom code to the Growth plan.
- Both lines for a Durable Embed section
- The script for Footer Code, if your plan has it
- A typed quote card to replace an AI example
Durable code
What to paste into Durable
Enter your widget id. Card 1 goes into an Embed section and works on its own. Card 2 is for Footer Code in Website Settings if you place widgets on several pages. Card 3 is for owners who keep Durable’s own Quote/Testimonial section and only swap the words.
Part 1 · Card 1: an Embed section with both lines
Website › Edit Website › Add section › Embed › ⋯ › Edit section › Code
<div data-storyproof-widget="YOUR_WIDGET_ID"></div>
<script src="https://app.storyproof.io/embed.js" async></script>Part 2 · Card 2: the script once for the site
Website › Settings › Custom code › Footer Code
<script src="https://app.storyproof.io/embed.js" async></script>Part 3 · Card 3: a real quote for the Quote/Testimonial section
Quote/Testimonial section › Edit section › Content › Testimonials
Quote: [approved text from StoryProof, word for word]
By: [the name the customer agreed to show]
Image: [leave empty unless the customer sent a photo for this]Click Save, then Preview or Publish. Durable shows embeds only in preview and live mode, so the editor will look empty. If the widget still does not appear live, turn on Force custom code render for that page.
The widget id is used only to fill these cards in your browser.
The problem, solved
Durable testimonials: what to fix first
- Problem 1
My site shows testimonials nobody gave
Durable’s help says the Quote/Testimonial section is populated with example testimonials when you add it. Leaving them up presents invented praise as real.
How StoryProof solves it
Delete the examples and show only testimonials real customers submitted and you approved in StoryProof.
- Problem 2
The Embed section is blank in the editor
Durable states that embedded content is only visible in preview or live mode.
How StoryProof solves it
Check in Preview. The StoryProof div and script render there with nothing else to configure.
- Problem 3
The widget is missing on the live page
Some scripts load late, and Durable notes embeds that rely on them may not display correctly.
How StoryProof solves it
Turn on Force custom code render in that page’s settings, then republish. The StoryProof embed itself is the standard two line snippet.
- Problem 4
I have no real testimonials yet
A new business replacing AI examples may have nothing to put in their place.
How StoryProof solves it
Send customers your StoryProof link, or print it as a QR code for a job site or counter. They can record video, leave audio or write in the browser.
In StoryProof
Replace the examples and embed the widget
Step 1 of 5
Remove the generated testimonials
Find the Quote/Testimonial section on each page, open its three dot menu and delete it, or edit each quote to real approved text with Card 3.
Step 2 of 5
Add an Embed section
From Website, Edit Website, pick the page, hover between sections, choose Add section and search for Embed. Open its three dot menu and Edit section.
Step 3 of 5
Paste the code and save
Paste Card 1 into the Code box and click Save in the top bar.
Step 4 of 5
Preview and publish
Use Preview to see the widget, then publish. If it stays empty live, enable Force custom code render in Page Settings and publish again.
Step 5 of 5
Optional: one script for many pages
If your plan includes custom code, paste Card 2 into Footer Code under Website Settings, Custom code, and leave only the div in each Embed section.
Before you start
Durable limits
Steps follow the docs as of 2026-11-14
Menu names come from Durable’s help articles on Embed sections, custom code, Force custom code render and the Quote/Testimonial section, read on 2026-11-14. No one has followed them on a live Durable site.
Site wide code may need the Growth plan
A Durable help article, seen as a search listing, says custom code is available on its Growth plan. The Embed section article names no plan, so check yours if the option is missing.
Durable’s articles disagree on page code
One article says custom code cannot be limited to specific pages, while another documents Head Code and Footer Code in Page Settings. The Embed section avoids the question.
Typed quotes do not update
Text in the Quote/Testimonial section stays as typed. Only the embedded widget reflects the testimonials you choose in StoryProof.
StoryProof badge
Widgets carry a "Powered by StoryProof" badge until Pro.
FAQ
Questions people ask
Short answers to what usually comes up next.
Is it really a problem to leave the example testimonials?
Yes. They describe customers who do not exist. Publishing them as real reviews misleads visitors, and our page on AI written testimonials explains the risk.
Can I keep Durable’s testimonial design?
Yes. Keep the Quote/Testimonial section and replace each quote with an approved one, word for word. You lose video and audio, but the layout stays.
Head Code or Footer Code for the script?
Durable describes Footer Code as placing scripts before the closing body tag, which suits the StoryProof script.
Does StoryProof plug into Durable’s other business tools?
No. StoryProof is embedded code on the site. It does not read any customer data held in Durable.
Still have a question? Ask the StoryProof team or book a demo.
Swap example quotes for real customers
Collect and approve real testimonials in StoryProof and embed them on your Durable site.
Sources
- Add a script or widget using an Embed section, Durable Help Center. Checked 2026-11-14.
- Embed custom code in your website or page settings, Durable Help Center. Checked 2026-11-14.
- Enable force custom code render on pages, Durable Help Center. Checked 2026-11-14.
- Adding a Quote/Testimonial section, Durable Help Center. Checked 2026-11-14.
- Add custom code to your website, Durable Help Center. Checked 2026-11-14.
Last updated 2026-11-14.