Volusion installation
Volusion Store Testimonials in Site Content
Volusion stores hold their editorial pages as articles under Design, then Site Content in the Admin Area, and Volusion says articles accept JavaScript. That makes a dedicated testimonials article the natural home for a StoryProof widget. Two Volusion quirks shape the rest: the storefront Content Builder does not handle articles with custom scripts, and an article reaches your menu through a category with an Alternate URL.
- The widget code for an Article Body in HTML view
- Why to edit it in the Admin Area, not the storefront
- A category with an Alternate URL for the menu link
Volusion article
Widget code for a Volusion article
Type your widget id. Paste the block into the Article Body after switching the Easy Editor to its HTML view, so the editor keeps the code as code. The second card is the link you will enter in the category’s Alternate URL.
Part 1 · Article Body, HTML view
Admin Area › Design › Site Content › Add Article › Article Body › HTML button
<div data-storyproof-widget="YOUR_WIDGET_ID"></div>
<script src="https://app.storyproof.io/embed.js" async></script>Part 2 · Category Alternate URL, for the menu link
Inventory › Categories › Add › Advanced Settings › Misc › Alternate URL
customer-testimonials_a/[article id].htm
(or Articles.asp?ID=[article id])Save the article and click View Live near the top of it to see the widget on your storefront. Then save the category and click its new menu link.
Put together in your browser from the id you type. Nothing is saved.
The problem, solved
Volusion testimonial problems, sorted
- Problem 1
The storefront editor broke my article
Volusion says certain articles are incompatible with the Content Builder, particularly ones with custom scripts, and may be locked from storefront editing.
How StoryProof solves it
Edit the testimonials article only in the Admin Area under Site Content. The StoryProof div and script stay intact there.
- Problem 2
I cannot add the article to my menu
Volusion menus list categories, and articles do not appear there by themselves.
How StoryProof solves it
Create a category named Testimonials, choose its menu in Show in Menu, and set its Alternate URL to the article, as Volusion’s help describes. The widget then sits one click from every page.
- Problem 3
A long page of reviews looks messy
Pasting dozens of typed quotes into an article makes a wall of text that nobody reads.
How StoryProof solves it
Pick a wall or review grid layout and choose which approved testimonials appear, so the article stays tidy.
- Problem 4
We never ask customers after delivery
Repeat buyers are happy, but nobody sends them a request.
How StoryProof solves it
Add customers as StoryProof contacts and send email requests, or, on a plan with automations, trigger a request a week after an order webhook if your setup can send one.
In StoryProof
Build the testimonials article in Volusion
Step 1 of 5
Create the article
In the Admin Area, go to Design, then Site Content, and click Add Article. Give it a title such as Customer Testimonials.
Step 2 of 5
Paste the code in HTML view
In the Article Body, click the Easy Editor’s HTML button, paste the widget block and click Save.
Step 3 of 5
View it live
Click View Live near the top of the saved article. Note the article ID from the Site Content list for the next step.
Step 4 of 5
Link it from a category
Go to Inventory, then Categories, click Add, name it Testimonials, choose Show in Menu, and enter the article URL in Advanced Settings, Misc, Alternate URL. Save.
Step 5 of 5
Click through from the menu
Open your storefront, click the new menu item and confirm it lands on the article with the widget.
Before you start
Limits on Volusion
Content Builder is off limits
Volusion says articles with custom scripts are incompatible with the storefront Content Builder. Edit them in the Admin Area.
No Volusion support for custom code
Volusion says you are responsible for custom code changes and that it does not troubleshoot them.
Product pages are not covered
This guide places the widget in an article. Volusion’s template file editing for product pages is possible but needs care, and is not covered here.
Order webhooks are not described
StoryProof’s order webhook automation needs a source that sends one. Volusion’s help pages used here do not describe sending order webhooks.
Volusion help as of 2026-11-14
Menus, fields and rules come from Volusion’s help as read on 2026-11-14 (the Easy Editor HTML button from search results). Not yet followed in a live Volusion store.
FAQ
Questions people ask
Short answers to what usually comes up next.
Does Volusion allow JavaScript in articles?
Yes. Volusion’s help on web scripting says JavaScript can be added to store pages and articles.
Should I use the Globally Appended Meta Tags field?
Volusion points third party marketing and chat scripts there, under Marketing, SEO, Default Values. For a widget on one article, keeping both lines in the Article Body is simpler.
Can I put the widget on my home page?
Articles can be placed on pages through Volusion’s PageName and SpotKey settings, but this guide sticks to a dedicated article, which needs no template edits.
Will the article show only approved testimonials?
Yes. Nothing reaches a StoryProof widget until you approve it, and you choose which approved ones each widget shows.
Still have a question? Ask the StoryProof team or book a demo.
Give your Volusion store a testimonials page
Collect and approve customer testimonials, then paste one widget into a Site Content article.
Sources
- Managing Site Content and Articles, Volusion Help. Checked 2026-11-14.
- Web Scripting Support in Volusion, Volusion Help. Checked 2026-11-14.
- How to Use the Content Builder, Volusion Help. Checked 2026-11-14.
- How to Install a Third-Party JavaScript, Volusion Help. Checked 2026-11-14.
- Creating Page-Specific CSS Style or HTML Code, Volusion Help. Checked 2026-11-14.
- Take it Easy: Using Volusion’s Easy Editor, Volusion Help Center. Checked 2026-11-14.
Last updated 2026-11-14.