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For interior designers and decorators

Interior Designer Client Testimonials at Reveal

Reveal day is the reason many clients hire a designer: they walk in, see the finished room and react. That reaction is gone by the time you send a polite email a month later. And the verdict that sells your service to the next cautious client, that the sofa still works with two children and a dog, only arrives after months of living with it. Enter the reveal date to plan for both.

  • A reaction captured by the client on the day
  • A living with it question at three months
  • Separate asks for full service and e design clients

The problem, solved

Where design testimonials slip away, and how StoryProof helps

Most designers have happy clients. Few have those clients’ words from the two moments that matter.

Situation 1 of 5

The reveal reaction vanishes once we leave

Clients gasp, laugh, sometimes cry. By the time anyone thinks to ask, it is a memory described in polite sentences.

How StoryProof solves it

Leave the collection link as a QR code on a card in the finished room, so the client can record their reaction on their own phone that evening.

Reveal planner

Plan the asks from reveal day

Enter the reveal date. The plan captures the reaction while it is fresh, then waits for the room to be used before asking whether the design works.

  1. Day 0

    Leave a card in the room

    A small card on the coffee table or kitchen island with the QR code and one line: “Tell us what you thought when you walked in.”

  2. Day +2

    Email while it is fresh

    A short note thanking them, with the link, for anyone who did not scan the card. Ask about the moment they first saw the room.

  3. Day +30

    After the last backorder lands

    Delayed pieces often arrive weeks late. Check everything is in place and ask nothing yet beyond whether it all arrived.

  4. Day +100

    The living with it question

    Ask how the room works now: what they use it for, what held up, what guests say. This is the testimonial a practical buyer trusts.

  5. Day +180

    Hosting season

    If they have entertained in the space, ask for a short video tour in their own words. Some clients love to show it off.

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Prompts

What to ask at each moment

The reveal and the lived in verdict need different questions. Neither should ask them to rate you.

Reveal day

  • What did you think the moment you walked in?
  • What did the room feel like before we started?

Leave out

  • Are you happy with everything?

After living with it

  • Which part of the room do you use most now?
  • Was it worth working with a designer rather than doing it yourself?
  • How did the budget feel by the end?

Leave out

  • Questions that invite them to name suppliers or prices

In StoryProof

Run it with StoryProof

  • You will need
  • The reveal date for each project
  • The client’s agreement on how they want to be named
  1. 1

    Print the reveal card

    Make a QR code for your collection link and add it to a card that matches your branding.

  2. 2

    Add the client after the reveal

    Add them as a contact with the project name, and send the two emails on the planner dates.

  3. 3

    Let reminders handle the busy weeks

    On a plan with automations, the follow up sequence chases quietly after each request.

  4. 4

    Check privacy, tag and place

    Watch for addresses and personal items before approving, then tag by room and show each testimonial on its service page.

What happens next: Put the reveal card in your install kit next to the styling props, so it never gets forgotten.

Before you start

What StoryProof does not do here

What this does not cover, and what to check on your side. Better to know now than after launch.

  1. 01

    Not your project photographer

    StoryProof collects testimonials. Styled photographs of the finished room come from your photographer, under your own agreement with the client.

  2. 02

    No design software link

    It does not read project dates from your design or procurement tools. You enter the reveal date and contacts.

  3. 03

    Reveal videos are the client’s own

    The client records on their phone. If you want a professionally filmed reveal, that is a separate shoot.

  4. 04

    Trade discounts are your business

    Keep supplier prices and trade terms out of published testimonials. Approval is your chance to check.

FAQ

Questions people ask

Short answers to what usually comes up next.

When should an interior designer ask for a testimonial?

Twice: on reveal day for the reaction, and three or four months later for the verdict on living with the design. The second one usually persuades practical buyers more.

Should I film the client’s reveal reaction myself?

Only with their agreement beforehand. Many clients are more natural recording their own reaction that evening, using the link on the card you leave.

How do I protect a client’s privacy in a home video?

Check every frame before approving for house numbers, street views, documents and family photographs, and ask how they want to be named.

Where should the testimonials go on my site?

Beside the matching project and on the service page for that kind of room. The portfolio page guide covers placement.

Still have a question? Ask the StoryProof team or book a demo.

Have the reveal card ready for your next install

Set up your collection link and print it before reveal day. No credit card needed to start.

Last updated 2026-11-11.