StoryProof vs Trustmary: reviews, surveys or testimonials?
Pick Trustmary if you want reviews, NPS and customer surveys in one tool, with a free plan to start, or a product built around how AI search tools see your business, which its homepage now leads with. Pick StoryProof if testimonials are the focus and budget matters: its plans start at $29/mo, where Trustmary’s lowest paid plan is $191/mo billed annually.
StoryProof vs Trustmary, side by side
Numbered markers link to the Trustmary page each fact came from. StoryProof rows link to the page on this site that covers the feature.
| Feature | StoryProof | Trustmary |
|---|---|---|
| Lowest paid plan | $29/mo (Starter), or $290/yr on Starter, ten months of the monthly price Pricing | AI Visibility from $191/mo billed annually; Starter $388/mo billed annually.[1] |
| Free plan or trial | Partly: 7-day free trial on the Free plan, no credit card. After that the account is read-only until you pick a plan; there is no free-forever tier. Pricing | Yes: Free Solo plan: 5 survey responses and 200 widget views a month, no credit card.[1] |
| Video testimonial collection | Yes: Yes. Customers record in the browser from a shareable link, with no app to install. Video testimonials | Yes: Yes, remote video review forms.[3] |
| Text testimonial collection | Yes: Yes, on the same form: the customer chooses video, an audio note or text. Collect | Yes: Yes, video and text on one form.[3] |
| Import existing reviews | Yes: Yes, from 24 review platforms including Google, Trustpilot, G2, Capterra, Product Hunt, LinkedIn. Automatic sync from Starter; manual paste-in on every plan. Import | |
| Embeddable widgets | Yes: Yes, 19 layouts, embedded with one line of HTML. Widgets | Yes: Yes, on any website. Widgets are capped by monthly views.[1] |
| Wall of Love page | Yes: Yes, a hosted public page of your best testimonials, on every plan. Wall of Love | Yes: A Review Page is listed on every plan.[1] |
| Multiple brands | Yes: Priced by space (one brand per space): 3 on Pro at $49/mo, 15 on Agency at $149/mo, about $9.93 per brand. Pricing | Partly: Widgets can be styled per brand; separate accounts by request. No per-brand price published.[6] |
| Remove vendor branding | Yes: From Pro ($49/mo). Pricing | Yes: Business plan, or the Whitelabel add-on at $19/mo billed annually.[1] |
| Longest video per testimonial | 2 min on Free, 5 min on Starter, 8 min on Pro and Agency. 1080p on paid plans. Pricing | Not verified: Not published. |
| Automatic transcripts or captions | No: No. StoryProof does not transcribe or caption videos today. Video testimonials | Not verified: Not mentioned on official pages. |
| Automations and webhooks | Yes: Yes, from Pro: automated follow-ups, webhooks, and sending requests from your own email provider. Automations | |
| Automated review request emails | Yes: Yes, by email. StoryProof sends your review requests for you: 10 a month on Free, 100 a month on Starter, unlimited a month on Pro and Agency. From Pro, automations follow up on their own: a reminder three days after a request and a last-chance email four days later, stopping the moment the customer replies and sending only within the quiet hours you set. They can also send a request a week after your store reports an order by webhook, approve 4 and 5 star reviews with text, and alert your team about a rating of 2 stars or fewer. Automations | Partly: Request emails are sent from the Trustmary app (the pricing page counts them as Requests), and the menu offers to automate feedback and review collection. Per-plan limits and reminders are not itemised there.[1] |
| Social posts from testimonials | Partly: Partly. The social post designer is live on Pro, Agency and Enterprise: pick an approved review, choose a template and export images sized for Instagram, Facebook, LinkedIn, X and Google Business Profile, one at a time or in a batch. Automatic posting to social networks is coming soon. Social Posts | Partly: The site menu lists “Add reviews to website and share in social media”; no plan, image format or automatic posting is stated.[1] |
Scroll the table sideways to compare
StoryProof vs Trustmary pricing
Trustmary’s pricing page shows annual billing by default, as a per-month figure. Each paid plan can be resized by responses and widget views, and features can be added one by one.
StoryProof
USD. 7-day free trial on the Free plan, no credit card.
- Starter$29/mo or $290/yr · 1 space
- Pro$49/mo or $490/yr · 3 spaces
- Agency$149/mo or $1,490/yr · 15 spaces
Trustmary
As listed on its pricing page.
5 survey responses and 200 widget views a month. Third-party reviews are not imported automatically.
An AI-optimised profile page, one review import source and manual collection by link, QR code or embed.
- Starter$388/mo billed annually ($4,656/yr)[1]
10 responses and 5,000 widget views a month, 3 review connections, surveys, analytics.
- Business$650/mo billed annually ($7,800/yr)[1]
50 responses and 25,000 views a month, 10 review connections, whitelabel, premium integrations.
- ScaleContact sales[1]
On list prices, StoryProof costs much less at every paid tier: Starter is $290 a year and Agency is $1,490 a year, against $2,292 a year for Trustmary’s lowest paid plan. Trustmary’s plans include survey and NPS tooling that StoryProof does not offer, so compare what you will actually use.
How the two compare in practice
Collecting testimonials and feedback
StoryProof. Video and text testimonials from one branded link, with review request campaigns and contacts on every plan. Videos run up to 8 min on Pro. How collection works
Trustmary.
Importing reviews
StoryProof. Import from 24 review platforms, including Google, Trustpilot, G2, Capterra, Product Hunt, LinkedIn. Starter syncs 1 connected platform automatically. Supported platforms
Trustmary.
Widgets and branding
StoryProof. 19 widget layouts and a Wall of Love page on every plan, with no cap on widget views. The StoryProof badge comes off from Pro. Browse the layouts
Trustmary.
When to choose Trustmary instead
Why teams switch to StoryProof
A fraction of the price
StoryProof Pro is $490 a year with unlimited new reviews. Trustmary’s lowest paid plan is $2,292 a year.[1]
Widgets are not metered by views
StoryProof plans limit how many widgets you run on the lower tiers, not how many visitors see them. Trustmary plans are sized by monthly widget views.[1]
Brands priced in the plan
Agency includes 15 separate brand spaces for $149/mo.
Looking for a Trustmary alternative?
Teams usually look for a Trustmary alternative when the price of the paid plans outgrows what they use, or when they only need testimonials and not the survey suite.
StoryProof focuses on video and text testimonials, review import and display, at a much lower list price. If surveys and NPS are central, Trustmary remains the better fit.
Moving from Trustmary to StoryProof
- 1Export your reviews from Trustmary, or reconnect the original platforms (Google, G2, Capterra and others) directly in StoryProof.
- 2Paste in any remaining testimonials by hand.
- 3Create a StoryProof collection form and send new requests to it.
- 4Rebuild your widgets and swap the embed code page by page.
StoryProof vs Trustmary: common questions
Is StoryProof cheaper than Trustmary?
On list prices, yes. StoryProof Starter is $29/mo; Trustmary’s lowest paid plan is $191/mo billed annually. Trustmary has a free plan; StoryProof has a 7-day trial.
Does StoryProof do NPS surveys?
No. StoryProof collects testimonials and imports reviews. If you need NPS or customer surveys, Trustmary includes them.
Can both collect video testimonials?
Yes. Both collect video and text from a form your customers open in the browser.
Sources
Every Trustmary fact on this page was read from Trustmary’s own website on . Plans and prices change, so check the linked pages before you buy. StoryProof facts link to the matching page on this site.
- [1]Trustmary pricing page
https://trustmary.com/pricing/ · checked October 19, 2026 - [2]Trustmary help: FAQ
https://help.trustmary.com/en/category/faq-ynqm7q/ · checked October 19, 2026 - [3]Trustmary: video reviews
https://trustmary.com/video-reviews/ · checked October 19, 2026 - [4]Trustmary: Net Promoter Score
https://trustmary.com/net-promoter-score/ · checked October 19, 2026 - [5]Trustmary integrations
https://trustmary.com/integrations/ · checked October 19, 2026 - [6]Trustmary help: multiple organizations under one subscription
https://help.trustmary.com/en/article/is-it-possible-to-have-multiple-organizations-under-one-subscription-nrgcbq/ · checked October 19, 2026 - [7]Trustmary: reviews in AI search
https://trustmary.com/reviews-ai-search/ · checked October 19, 2026 - [8]Trustmary homepage
https://trustmary.com · checked October 19, 2026
What we could not verify
- Monthly-billing prices: the pricing page opens on annual billing, and the monthly figures were not seen on screen.
- Seats, number of widgets, maximum video length, transcription, and which plan includes video collection.
- Agency or per-organisation pricing: Trustmary has a partner program but publishes no price.
- Trustpilot import: Trustpilot is not in either list of import sources on the pricing page.
- Starter and Business prices in USD on 2026-10-19: the homepage showed annual prices in EUR (AI Visibility €1,990, Starter €2,990, Business €5,590, Enterprise €9,990), and the pricing page builds USD totals from parts. Only the AI Visibility total, $2,292 a year, was confirmed in USD that day; the other USD figures are from 2026-10-17.
- The Scale plan: on 2026-10-19 the homepage listed an Enterprise plan at €9,990 a year in its place.
Trustmary is a trademark of its owner and is used here only to identify the product being compared. StoryProof is not affiliated with or endorsed by Trustmary. Spotted something out of date? Email support@storyproof.io and we will correct it.